Go to Main Menu>Diary> Diary.
Navigate to the day of the viewing, double click on the viewing. Click on Cancel.
Or
Go to Main Menu>Property>Find Property, enter any part of the address and click on Search.
From the list of properties, double-click on the relevant property.
Click on the Viewings tab, double click on the relevant person. Click on Cancel.
Or
Go to Main Menu>Person>Find Person, enter any part of a person’s name or address and click on Search.
From the list of people, double-click on the relevant person.
Click on the Viewings tab, double click on the relevant person. Click on Cancel.
Select reason for cancellation.
Enter notes.
Click OK.