Chris Horroll
Articles
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How Do I Book A 2nd Viewing On The Same Property?
Go to Main Menu>Property>Find Property and enter any part of the address and click on Search. From the list of properties, double-click on the relevant property. Click on the Viewings tab, double-c...
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Logging Calls & Adding File Notes
This User Guide covers how to log a call for a person and how to add File Notes on to the system. Go to Person>Find Person Click Event>Phone Call Enter your notes. Click Save. TIP - Don't forget ...
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I Am Getting An Error Code When Sending An Email, What Does This Mean?
There are a multitude of error codes which can appear as a result of emails not sending from Live. Below is the list of error codes which will be useful to pass on to your IT depending on what the ...
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Property Matching Changes
Question: How Do I Know Who I Can And Cannot Match To? Solution: Go to Property>Event> Match Click Start Match (If people are not appearing in the list tick Include Unknown Consent) Click Start Ma...
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Adding Pictures/ Reorder Pictures On A Property
Go to Property, Find Property, enter any part of the address and click on Search. Click on Photos. Navigate to the drive where the photos are stored. Click on the photo, click on an available spac...
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Removing An EPC From A Property
Go to Property, find the property and click the Documents tab. If a Full or Public PDF has been added to a property and needs to be removed then it needs to be removed from the Documents tab rather...
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How Long Does Rightmove Show Under Offer And Let Agreed Properties?
Rightmove display properties with SSTC/Under Offer and Let Agreed status on the following basis: 1. Properties that are marketed with status of SSTC/Under Offer for longer than 6 months, will autom...
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Using One Of The Groups I Have Created
For Property Groups Property> Quick Property Group Tick the group you want to view, then click Select. Then click Action. You can then perform the desired task you wish from the drop down. For Pe...
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Accessing The Movement Book
The Movement Book, shows the activity of the Sales and Rental properties. Go to Follow Up> Movement Book.
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Running A Vendor Report
Go into the property click Event>Letters Scroll down your list of letters until you find your Vendor Report. Click onto the letter and then click Edit. You will then have the cover letter of the V...