Chris Horroll
Articles
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Sending Information Via Letters
Question: How Will I Know If I Am Sending Information To A Contact Correctly? Solution: When sending out ad-hoc communications, for example email, sms or ad-hoc letters, the purpose of this communi...
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How Can I Check If Exporter Is Running When I Can't See An Icon?
Question: If the exporter is set to run automatically I can't see an icon that it is running. How can I check? Solution: There is a general article with links to many of the questions we are asked ...
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Finding A Property On Streetview/Change The Position
Go to Property>Find Property, enter any part of the address and click on Search. From the list of properties, double-click on the relevant property. Click on Streetview. Change the dropdown on the...
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Running A Report
Go to Reports, Reports. From the dropdown of reports, select the relevant report and click on Run. You can Print, Preview or Export the information if needed.
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Creating Draft Details For A Sale Property
Go to Property>Find Property, enter any part of the address and click on Search. Click on Output. From the Stencil drop down, select required brochure. From the Print to dropdown, select Send to A...
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Creating A Group Of Contacts
Go to Main Menu>Contact>Create group of contacts. Go to Contact, Create a Group of Contacts. Select the Contact Group you wish to load using the tick boxes or the criteria in the left-hand column. ...
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Why Does Live Freeze When I Make Entries Or Change Dates In The Diary? (Windows 10 particularly)
When I am in the diary and try and make an entry in the diary or change to a date, why does Live stop responding? When making an appointment in the diary it allows me to make it but then I can't fi...
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Creating A New User (Live Web)
Go to Admin Click Create User On the Branch drop down select the branch, then select the user at the branch who will use this login. Click Next. Enter a Username, Password and Email address. Cl...
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Creating A Market Appraisal From The Person Record
If the Person record is already on Live, click on Event>Market Appraisal. Enter the appointment information. If the Market appraisal is for the vendor’s home address click on Same as Vendor. If t...
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Follow Up A Market Appraisal
Go to Main Menu>Follow up>Follow Up. Tick Display market appraisals to follow up. Double-click on the relevant property. Enter information. Click on Save.