Chris Horroll
Articles
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Live v1.5 Release Notes
Version: 1.50. Release Date: 24th February 2020. This article includes: Zoopla Valuation Tool Leads Reviews File note Printing reviews Histories Person removed from a property Searchin...
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I can't print in Live
If you are having issues printing from Live, but other programs on your computer are printing fine, you may need to remove the printer preferences in VebraLive. Once removed, Vebra will automatica...
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Complaints Procedure
Our aim is to deal with any problems and difficulties quickly and fairly. We will do this by monitoring all complaints and suggestions to help us identify what is going wrong and how we can improve...
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Alto is now the new-and-improved VebraLive and EncoreLive, brought to you by the same great team.
Alto is now the new-and-improved VebraLive and EncoreLive, brought to you by the same great team. We previously made you aware of our plan to end support for VebraLive and EncoreLive on Thursday 31...
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National Trading Standards - Keeping your property listings compliant
From 31 May 2022, all estate agent websites and property portals need to start including Part A ‘material information’ on their UK residential property listings and from 30 November 2023, informati...
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Creating A New Letter
Question: How Do I Create A New Letter in Live? Solution: Click on Letters, Standard Letter. Click on New letter. Enter a name for the letter. From the Event context dropdown and select when you w...
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Bulk Deleting A Group Of People
Question: How Do I Delete People In Bulk? Solution: Firstly you need to create a group based on the criteria you have set. You cannot reverse this action. Go to Person>Quick People Group Tick your...
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Adding In A Disbursement
Go to Property, Find Property, enter any part of the address and click on Search. From the list of properties, double-click on the relevant property. Click on Event, Disbursements. Select the requ...
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Adding A Custom Flash On Adverts
Note: A template will need to be created by the Customisation Team to do this. Go to the Property>Advertising Under Advertising Flash select Custom. Click Save.
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Sending An Email To The Vendor/Tenant
Go to Main Menu>Property>Find Property, enter any part of the address and click on Search. From the list, double-click on the property to open the property record Click on Event, Email. The lead ve...